Resumen Submódulo 15.9: GAP Analysis a nivel externo

Taller de liderazgo y estrategia para empresas

Segunda etapa: ES TIEMPO DE PENSAR ESTRATÉGICAMENTE

Resumen Submódulo 15.9: GAP Analysis a nivel externo

Lecturas obligatorias:

. GAP Analysis.

. GAP Analysis for a sustainable future.

Resumen de conceptos

Gap Analysis a nivel externo

El GAP Analysis es una técnica que consiste en observar y tomar conciencia de la distancia, o diferencia excesiva, que existe entre dos o varios elementos relacionados entre sí – brecha– y ver de qué forma podemos zanjar esa diferencia de la forma más eficiente y eficaz posible. Por lo tanto, el GAP Analysis a nivel externo, se ocupa de observar y tomar conciencia de la distancia que existe entre los diferentes elementos y procesos de la Estrategia corporativa y operativa a nivel externo de la organización, para ver de qué forma podemos achicar esas diferencias de la forma más eficiente y eficaz.

8 pasos para realizar un GAP Analysis

“¿De dónde venimos?”  .....................Reconstruir el pasado. 

“¿Dónde estamos hoy?”   ..................Realizar un diagnóstico

“¿Hacia dónde vamos?” .................... Determinar el medio externo futuro

“¿Adónde queremos ir?”  ....................Fijar objetivos

“¿Adónde podemos ir?” .....................Revelar las capacidades disponibles

“¿Qué tenemos por hacer?” ................Establecer la brecha

“¿Qué deberíamos hacer?” .................Identificar posibles soluciones.

“¿Cómo podemos hacerlo?” ................Definir la estrategia y seleccionar los planes de acción

In management literature, gap analysis involves the comparison of actual performance with potential or desired performance. This concept is similar to an economy's production being below the production possibilities frontier.

Gap analysis identifies gaps between the optimized allocation and integration of the inputs (resources), and the current allocation-level. This reveals areas that can be improved.

Gap analysis involves determining, documenting and improving the difference between business requirements and current capabilities.

Gap analysis naturally flows from benchmarking and from other assessments.

Once the general expectation of performance in an industry is understood, it is possible to compare that expectation with the company's current level of performance. This comparison becomes the gap analysis. Such analysis can be performed at the strategic or at the operational level of an organization.

Devise improvements to close the gaps in your department.

Now that you’ve discovered why the gap in your department is taking place, it’s time to figure out the proper course of action to close it. Use the following guidelines to ensure the improvements you come up with are solid:

• Be specific about the gap.
• Dig deeper and determine why this gap has occurred.
• Base all improvements on the information you discovered while identifying the gaps. 
• Consider the cost of implementation for each solution. 
• Identify end dates when you’d like to have the gaps resolved.

• Once you’ve worked through this gap analysis template and created your own, be sure to follow up on the improvements.
• Be careful about trying to close too many gaps at once.

GAP Analysis for a sustainable future

·        Broadly speaking, a traditional materiality assessment starts by asking:

“Where are we now; and given what our stakeholders are saying, what should we do next?”

·        So, it’s time for companies to ask themselves a new question:

“Where do we need to be, to ensure our success supports a flourishing society, and how can we get there?”

1. How difficult will it be for the business to reach the goal?
2. How much could society be impacted if the goal is not reached?
3. How much risk could the business be exposed to if the goal is not pursued?

Cuestionario del submódulo 15.9

1.   ¿Qué es el GAP Analysis?

Respuesta

El GAP Analysis es una técnica que consiste en observar y tomar conciencia de la distancia, o diferencia excesiva, que existe entre dos o varios elementos relacionados entre sí – brecha– y ver de qué forma podemos zanjar esa diferencia de la forma más eficiente y eficaz posible.

2.   ¿De qué se ocupa el GAP Analysis a nivel externo?

Respuesta

El GAP Analysis a nivel externo, se ocupa de observar y tomar conciencia de la distancia que existe entre los diferentes elementos y procesos de la Estrategia corporativa y operativa a nivel externo de la organización, para ver de qué forma podemos achicar esas diferencias de la forma más eficiente y eficaz.

3.   ¿Para qué sirve el GAP Analysis?

Respuesta

·        GAP analysis involves the comparison of actual performance with potential or desired performance.

·        Gap analysis identifies gaps between the optimized allocation and integration of the inputs (resources), and the current allocation-level. This reveals areas that can be improved.

·        Gap analysis involves determining, documenting and improving the difference between business requirements and current capabilities.

·        Gap analysis naturally flows from benchmarking and from other assessments.

·        Once the general expectation of performance in an industry is understood, it is possible to compare that expectation with the company's current level of performance. This comparison becomes the gap analysis. Such analysis can be performed at the strategic or at the operational level of an organization.

4.    ¿Cuáles son los pasos que debe comprender un GAP Analysis?

Respuesta

8 pasos para realizar un GAP Analysis

“¿De dónde venimos?”  .....................Reconstruir el pasado. 

“¿Dónde estamos hoy?”   ..................Realizar un diagnóstico

“¿Hacia dónde vamos?” .................... Determinar el medio externo futuro

“¿Adónde queremos ir?”  ....................Fijar objetivos

“¿Adónde podemos ir?” .....................Revelar las capacidades disponibles

“¿Qué tenemos por hacer?” ................Establecer la brecha

“¿Qué deberíamos hacer?” .................Identificar posibles soluciones.

“¿Cómo podemos hacerlo?” ................Definir la estrategia y seleccionar los planes de acción

5.    Una vez detectada la brecha, ¿qué debemos hacer?

Respuesta

• Be specific about the gap.
• Dig deeper and determine why this gap has occurred.
• Base all improvements on the information you discovered while identifying the gaps. 
• Consider the cost of implementation for each solution.
• Identify end dates when you’d like to have the gaps resolved.
• Once you’ve worked through this gap analysis template and created your own, be sure to follow up on the improvements.
• Be careful about trying to close too many gaps at once.

6.   ¿De qué forma podemos incorporar a nuestras operaciones las expectativas de nuestros stakeholders?

Respuesta

•  “Where are we now; and given what our stakeholders are saying, what should we do next?”}}
•  “Where do we need to be, to ensure our success supports a flourishing society, and how can we get there?”

-       How difficult will it be for the business to reach the goal?

-       How much could society be impacted if the goal is not reached?

-       How much risk could the business be exposed to if the goal is not pursued?